The lab I work in is small, there's only 3 of us. But we can get really busy. Some days the phone is just ringing off the hook and the calls never seem to stop. We have asked the partner repeatedly to get another phone line, we only have 1. Yet in 4 years we have been unable to convince her to.
Part of the problem is it's not cheap and once you have more than 1 phone line you really need a phone system. Since we are so small a phone system would probably bankrupt us. I may have found the answer, small business phone systems may be just what we need. Xpander Communication offers VOIP (voice over IP) and that may be a more economical way to go.. I don't know, but I think it's something we need to check into.
Now if we could just get the partner to look into it. Of course it is Easter and miracles have been know to happen :)
06 April 2007
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